IT infrastructure · Ajman, UAE

Data centers, networks and hotel systems that work together

We design, deploy and support data centers, virtualization, networking, firewalls, IP telephony and hospitality technology for enterprise, government and hotel clients across the UAE.

One team from the data center to the guest room.

Credentials and disciplines

Operations
24/7 monitoring & response
Delivery
Design, Deploy, Support
Markets
Enterprise, Government, Hospitality
Partnership
Authorized ATACE Inc. solution & service partner

Data center

  • Servers & storage
  • Backup & DR
  • VMware · Hyper-V
  • Hyper-converged · VDI

Network & security

  • LAN & Wi-Fi
  • SD-WAN
  • Next-gen firewalls
  • Secure remote access

Communications

  • IP-PBX & VoIP
  • Unified communications

Hospitality

  • AI-integrated IPTV
  • PMS integration

Every layer from cabling to phones, run by one team

One team plans, builds and runs every layer from structured cabling to unified communications, to spec and to standard.

  1. L6

    Communications

    IP-PBX & VoIP · Unified communications · Call center, queues & IVR · Guest-room telephony & PMS integration

  2. L5

    Security

    Next-gen firewalls with IPS, content filtering & application control · VPN & zero-trust remote access · Segmentation & threat protection

  3. L4

    Network

    Enterprise LAN & Wi-Fi · WAN & SD-WAN with failover · High-density guest & hospitality networks

  4. L3

    Virtualization

    VMware & Hyper-V · Hyper-converged infrastructure · Virtual desktops for secure remote work

  5. L2

    Compute & storage

    Rack, blade & hyper-converged platforms sized to workload · Backup, replication & disaster recovery · 24/7 health & capacity monitoring

  6. L1

    Physical

    Power, cooling & structured, standards-based cabling

One guest profile across every touchpoint

Three hotel products that share one guest profile and one link to your PMS.

Shared guest profile

The TV, the door panel and the concierge work from the same guest, the same stay and the same PMS record.

  1. A · Entertainment and service

    AI-Integrated IPTV

    Voice-driven entertainment and hotel services from the guest-room TV.

    Explore IPTV
  2. B · Housekeeping

    AI DND / MUR Panels

    DND / MUR door panels, synced live with housekeeping.

    Explore panels
  3. C · Concierge

    AI Guest Service System

    A 24/7 AI concierge across TV, phone and messaging.

    Explore guest service
Integrates with
  • Property-management system (PMS)
  • IPTV head-end
  • Existing door hardware
  • Personalized

    Knows each guest's name and preferences.

  • Multilingual

    Every guest served in their own language.

  • Operationally smart

    Guest signals become the right staff task.

  • Locally supported

    Installed and supported 24/7 from Ajman.

Hospitality AI delivered and supported by ADVANCED TEAM as the authorized partner of ATACE Inc. (opens in a new tab).

From site assessment to 24/7 support

One accountable path for every project.

  1. Step 01

    Assess

    Environment, requirements, scope and budget.

  2. Step 02

    Design

    Architecture, security and a transparent plan.

  3. Step 03

    Implement

    Procure, deploy and configure with minimal disruption.

  4. Step 04

    Support

    Monitored, maintained and supported 24/7.

One partner for the whole project

Security, backup and recovery are built in from day one. Designed to real requirements without over-specification or surprises.

All services
  • IT Infrastructure Projects

    Turnkey servers, storage, networks and data centers.

  • IT Support & Managed Services

    Monitoring, helpdesk and on-site engineers.

  • IT Services & Consulting

    Assessment, architecture and advisory.

  • Solutions & Integration

    Hardware and software, integrated and supported end to end.

One team responsible from the network to the guest room

An IT infrastructure, projects and support company in Amber Tower, Ajman. We design, install and support the systems ourselves, with engineers on call 24/7.

About ADVANCED TEAM

Technology partner

ATACE Inc., Calgary, Canada

Custom AI & hospitality technology. We are ATACE Inc.'s authorized service and solution provider in the UAE.

atace.ca (opens in a new tab)

Talk to an engineer about your project

Tell us what you're running and what you need.

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