Hotel systems connected around one guest profile

The guest-room TV, the door panel and a 24/7 concierge share one guest profile and one link to your PMS, so service reaches the room at the right moment.

AI Solutions delivered and supported by ADVANCED TEAM as the authorized partner of ATACE Inc. (opens in a new tab).

See which hotel systems each product uses

Select a product to see which touchpoints and hotel systems it links.

One guest profile sits behind every touchpoint. The TV, the door and the concierge know the same guest and the same stay.

  • Guest name & preferences
  • The guest's own language
  • Tasks to the right team
  • Linked to your PMS

What changes for hotel teams

  • Happier guests

    Requests handled in seconds, in their language.

  • Leaner operations

    Fewer wasted trips, less front-desk load.

  • New revenue

    Dining, spa and late-checkout offers at the right moment.

  • Clear insight

    What guests ask for, and when demand peaks.

Book a walkthrough for your property

A walkthrough of the suite, tailored to your property size and systems.

AI Agent